Sales Policy

Effective Date: December 13, 2024

At Havose, we aim to provide a seamless shopping experience, offering high-quality products at competitive prices. Our Sales Policy outlines the terms and conditions governing the purchase of products from our website, Havose.site. By placing an order on our site, you agree to comply with the following policies.

1. Product Availability

While we strive to keep our website up to date with accurate product listings, all items offered for sale are subject to availability. We cannot guarantee that every product listed will be in stock at the time of your order. In the event that an item becomes unavailable after you have placed your order, we will notify you immediately and offer the following options:

  • Alternative Products: We may suggest similar products that are in stock.
  • Backorder: If the product is temporarily out of stock, we may offer the option to place the item on backorder.
  • Refund: If the product is unavailable, you will receive a full refund for the unavailable item.

2. Pricing and Payment

The prices listed on our website are in US dollars and may be subject to change without prior notice. All prices are exclusive of taxes, shipping, and handling fees, which will be calculated during checkout. We strive to ensure that all prices are accurate, but errors may occasionally occur. In the case of an incorrect price, we will notify you before processing your order, allowing you the option to confirm or cancel your order.

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay

All payments are processed securely through SSL encryption to protect your financial information. Havose uses trusted payment processors to ensure a smooth and safe transaction process.

3. Order Confirmation and Processing

Once you place an order, you will receive an order confirmation email with a summary of the items purchased, total price, and estimated delivery time. This email serves as proof that we have received your order, but it does not signify that the order has been processed or shipped.

After receiving your order, we will process it for shipment. A separate shipping confirmation email will be sent once the items have been dispatched. Please note that we reserve the right to refuse or cancel an order at any time for reasons including, but not limited to, product availability, errors in product pricing, or suspected fraud.

4. Shipping and Delivery

We offer several shipping options based on your location and preferences. Shipping costs will be calculated during checkout and vary depending on the shipping method, destination, and weight of your order.

  • Shipping Times: Once your order is processed, it will be shipped according to the selected shipping method. Standard shipping typically takes 5-7 business days, while expedited options may offer faster delivery.
  • International Shipping: We may offer international shipping to select countries. Additional shipping fees and customs duties may apply depending on your location.

Havose is not responsible for delays caused by the shipping carrier, customs processing, or unforeseen circumstances beyond our control.

5. Sales and Discounts

We may periodically offer discounts, promotions, or special sales on select products. All discounts and promotions are subject to the terms and conditions specified in the offer. Discounts may not be combined with other offers unless explicitly stated.

Discounts are valid only for a limited time and may be subject to availability. Any return or exchange of discounted items will be processed according to our regular return policy, and refunds will be based on the discounted price.

6. Returns and Exchanges

We want you to be satisfied with your purchase. If you need to return or exchange an item, please refer to our Refund and Returns Policy. We accept returns within 30 days of purchase, provided the items are in their original condition and packaging.

Please contact our customer service team at info@havose.site to initiate a return or exchange. If the return is due to a defect, we will cover the cost of return shipping.

7. Sales Tax

Sales tax will be applied to all orders based on the shipping address. The sales tax rate varies by location and will be calculated during checkout.

8. Order Cancellations

Orders can be canceled before they are processed for shipment. Once an order has been shipped, it cannot be canceled, and the usual return process will apply. If you need to cancel your order, please contact us as soon as possible at info@havose.site.

9. Liability and Disclaimers

  • Limitation of Liability: Havose is not responsible for any indirect, incidental, or consequential damages that may result from your use of the products purchased from our website. Our liability is limited to the purchase price of the product.
  • Product Descriptions: We strive to provide accurate product descriptions and images on our website, but errors may occur. We cannot guarantee that the product descriptions, pricing, or other content on the site are completely accurate, reliable, or error-free.

10. Contact Us

If you have any questions or concerns about our Sales Policy, please contact us at: